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1) Which of the following statements is FALSE? A. Interest in business ethics began in the 1960s as researchers surveyed managers’ attitudes toward business ethics. B. The proliferation of unethical behavior is a problem primarily in American business organizations. C. When entering a new job, most students believe they need to check their ethics at the door. D. The majority of companies now offer ethics training 2) Which of the following are correct steps and order of steps in the ethical decision-making process? A. Moral consideration, moral decision, and moral behavior. B. Moral awareness, moral judgement, and moral behavior. C. Moral awareness, more cognition, and moral behavior. D. Moral judgement, moral awareness, and moral behavior. 3) Which of the following statements is TRUE: A. “Bad barrels” are caused by “bad apples” in an organization. B. Ethics cannot be taught because individuals come into an organization already as “bad apples.” C. Employees’ good behavior can be spoiled by a “bad barrel.” D. “Bad apples” are just a few individuals who spoil it for the rest of us. 4) According to cognitive moral development theory, the actual moral decision is not as important as the reasoning process used to arrive at it. A. True B. False 5) The type of language used when describing a situation affects moral awareness A. True B. False 6) If an individual does not recognize that he or she is facing an ethical dilemma, then moral judgement is likely to occur. A. True B. False 7) The ____________ challenges one to ask “how would you feel if your behavior appeared on The Wall Street Journal?” A. Confession constraint B. Disclosure rule C. Categorical imperative D. Veil of ignorance 8) The _________________ states that an ethical decision should maximize benefits to society and minimize harms. A. Principle of utility B. Principle of efficacy C. Theory of cost-benefit analysis D. Principle of value 9) Generally speaking, ethical dilemmas are not routine. Therefore, there is no way that an individual can be prepared or informed for a problem ahead of time. A. True B. False 10) In the ___________ perspective, social responsibility is primarily a means of avoiding economic harm that can be imposed by multiple stakeholders. A. Duty based B. Geographic C. Social D. Economic 11) Which of the following is TRUE? A. Only the presence of a code of ethics in the organization is necessary to meet the U.S. Sentencing Commision’s idea of an effective compliance program. B. The U.S. Sentencing Commision allows prosecutors to assess the quality of an organization’s compliance program in order to determine appropriate penalties. C. Fines applied by the U.S. Sentencing Commision have decreased on average since 1990. D. The 1987 sentencing guidelines mandated incarceration for only the worst offenders. 12) The U.S. sentencing guidelines use a “carrot and stick” approach to managing corporate crime. What is meant by the use of “carrot” and “stick”? A. The carrot dangles at the end of the stick as an incentive for organizations to behave ethically. B. The carrot refers to the guidelines as “food for thought” and the stick refers to the punishment if the guidelines are not followed. C. The carrot refer to incentives in the guidelines for behaving ethically and the stick refers to the punishment if the guidelines are not followed, D. None of the above. 13) People are rational economic actors motivated solely by self-interest. A. True B. False 14) Most people expect fair play in their interactions and will even forgo economic benefits in order to maintain a fair system. A. True B. False 15) An organization can be convicted of a crime even if only one employee breaks the law. A. True B. False 16) Which of the following is TRUE? A. Employees tend to be rewarded for engaging in specific ethical behaviors B. Punishment is an inherently bad practice. C. Rewards set the tone for what is expected and rewarded in the long term. D. Rewards are better to control short-run ethical behavior. 17) The Tailhook Scandal is an example of: A. The ethical Pygmalian effect. B. Social learning theory. C. Management focusing too much on the ends rather than the means. D. Employees ignoring management’s clear message. 18) Which of the following is FALSE? A. People are less likely to engage in unethical behavior if it it likely to be detected and punished. B. Other employees are affected by punishment of just one employee. C. The idea that punishment should be avoided is based on research on rats and small children. D. People do not care if violators of ethical conduct are punished. 19) As a manager of ABC Corporation, you are in a tough situation. You must send an employee to work with your new client in Europe and Sam is clearly the most qualified candidate. However, ABC Corporation is located in an area where several people of Sam’s race have been violently attacked. You must choose to send Sam or Tonya. What should you do? A. Automatically send Sam to Europe because he is clearly the most qualified. B. Ask Sam if he wants to go to Europe and discuss the situation. C. Automatically send Tonya to Europe without telling Sam he was considered. D. Assign Sam to a new task and send Tonya to Europe. 20) This driver of engagement, _________, refers to the fact that employees should understand the company’s strategic direction and how their individual efforts play a role in the company’s revenue generating enterprise. A. Involvement B. Information sharing C. Line of sight D. Rewards and recognition 21) Federal law prohibits discrimination against individuals with specific characteristics. Which of the following characteristics is not on that list (i.e. protected under Federal law)? A. Sex B. Pregnancy C. Religion D. Mental ability 22) Research has show the best way to encourage ethical behavior is to create an organizational culture that is built to enhance employee engagement. A. True B. False 23) Managers play a limited role in increasing engagement and building an ethical culture. A. True B. False 24) Because of a family emergency, John was unable to complete a report for his boss. Instead he asks a co-worker to finish it for him and in the morning, John tells his boss that he did the report. Is there anything wrong with John’s action? A. No, because John had a family emergency and his boss didn’t need the details. The report is done. B. Yes, because John told a lie to his boss and put his reputation on the line. C. No, because John’s co-worker only finished what John had started. D. Yes, because John is indebted to his co-worker now. 25) Despite a terrible disaster, ____________ demonstrated its ability to act swiftly and compassionately for multiple shareholders affected by the chemical leak. The CEO even flew to the site one day after the incident to lend support. A. Exxon B. Union Carbide C. Merck D. Manville Corporation 26) In a 2002 poll, __________ ranked last on the “who do you trust scale.” A. Politicians B. Chief Executive Officers C. Lawyers D. Accountants 27) The idea that consumers have the right to safety, right to be heard, right to choose, and the right to be informed came from _____________ in ____________. A. The Food and Drug Act; 1906 B. John F. Kennedy; 1962 C. Theodore Roosevelt; 1930 D. George W. Bush; 2004 28) According to the Executive Ethical Leadership Reputation Matrix,a/an _________ is an executive characterized as a weak “moral person” and a strong “moral manager.” A. Unethical leader B. Ethical leader C. Ethically neutral leader D. Hypocrical leader 29) Weak organizational cultures are: A. Desirable if an organization has many subcultures. B. Desirable if an organization wants diversity of thought and action. C. Desirable if an organization wants behavioral consistency. D. Undesirable in all situations. 30) Why did the U.S. Sentencing Commision begin to focus on the ethical culture of the organization in 2004? A. Researchers had just recently introduced the idea of an “ethical culture” in 2002. B. More and more consultants were discussing “ethical culture” in their programs. C. Prior to the change, organizations used formal programs as “window dressing.” D. None of these. 31) ___________ have their own agenda and lack and company or professional loyalty. A. Deserters B. Misguided cannons C. Grenades D. Toxic ammo 32) As an important component of _________’s ethics communication approach, Agent Dewright’s sample ethical dilemmas were emailed to all employees for responses. It is a great way to engage from line employees as well as to communication the company’s strong commitment to ethics. A. Texas Instruments B. Scott’s Paper Products C. USAA D. Southwest Airlines 33) Research has shown that between ___________ of the information that passes through the grapevine is true. A. 10 to 30% B. 30 to 50% C. 50 to 70% D. 70 to 90% 34) Fluency in a foreign language assists with verbal communication, but helps little in understanding the culture. . A. True B. False 35) Ethical issues are universal and do not vary from culture to culture. A. True B. False 36) If we understand how people think and behave in their native environment, we will understand how a particular group will behave in regard to cultural outsiders. A. True B. False 37) A country’s sociopolitical environment increases the number of ethical questions a company must deal with. A. True B. False 38) The Golden Rule (“do unto others as you would have them do unto you”) appears in the teachings of every major world religion. A. True B. False 39) Which of the following is FALSE? A. Organizations are affected by the expatriate manager’s ability to adjust to the new setting. B. Organizations are not affected by the expatriate family’s ability to adjust to the new setting. C. Foreign language proficiency for non-English speakers in English-speaking countries. D. Cross-cultural training can help an expatriate manager better adjust to the new cultures. 40) When dealing with an individual from a different culture, A. Negoatiators generally adapt their negotiation style to that of the negotiating partner. B. American negotiators are the most flexible to their negotiation partner’s behavior. C. Canadian and Japanese negotiators are the least flexible to their negotiation partner’s behavior. D. Negotiators generally do not adapt their negotiation behavior to that of the negotiation partner. 41) Which of the following is TRUE? A. Collectivists tend to prefer mediation because it involves compromise B. Collectivists tend to prefer adjudication because it is perceived as more fair C. Collectivists tend to prefer direct manifestations of conflict D. Collectivists tend to avoid psychological warfare 42) Which of the following is an example of a high power distance country? A. India B. United States C. Israel D. None of the above 43) _____________ may have good ethical compasses, but they don’t know their corporation’s policies. Without guidance, ethics may not even be a consideration. A. Loose cannons B. Grenades C. Loose ammo D. Misguided cannons 44) Which of the following is FALSE? A. The ethics officer typically reports directly to the CEO B. The ethics officer can also be called “the director of ethics” or “director of internal audit.” C. The ethics officer is typically a middle-level manager D. The ethics officer can be hired from inside or outside the firm

1) Which of the following statements is FALSE?

A. Interest in business ethics began in the 1960s as researchers surveyed managers’ attitudes toward business ethics.

B. The proliferation of unethical behavior is a problem primarily in American business organizations.

C. When entering a new job, most students believe they need to check their ethics at the door.

D. The majority of companies now offer ethics training

2) Which of the following are correct steps and order of steps in the ethical decision-making process?

A. Moral consideration, moral decision, and moral behavior.

B. Moral awareness, moral judgement, and moral behavior.

C. Moral awareness, more cognition, and moral behavior.

D. Moral judgement, moral awareness, and moral behavior.

3) Which of the following statements is TRUE:

A. “Bad barrels” are caused by “bad apples” in an organization.

B. Ethics cannot be taught because individuals come into an organization already as “bad apples.”

C. Employees’ good behavior can be spoiled by a “bad barrel.”

D. “Bad apples” are just a few individuals who spoil it for the rest of us.

4) According to cognitive moral development theory, the actual moral decision is not as important as the reasoning process used to arrive at it.

A. True

B. False

5) The type of language used when describing a situation affects moral awareness

A. True

B. False

6) If an individual does not recognize that he or she is facing an ethical dilemma, then moral judgement is likely to occur.

A. True

B. False

7) The ____________ challenges one to ask “how would you feel if your behavior appeared on The Wall Street Journal?”

A. Confession constraint

B. Disclosure rule

C. Categorical imperative

D. Veil of ignorance

8) The _________________ states that an ethical decision should maximize benefits to society and minimize harms.

A. Principle of utility

B. Principle of efficacy

C. Theory of cost-benefit analysis

D. Principle of value

9) Generally speaking, ethical dilemmas are not routine. Therefore, there is no way that an individual can be prepared or informed for a problem ahead of time.

A. True

B. False

10) In the ___________ perspective, social responsibility is primarily a means of avoiding economic harm that can be imposed by multiple stakeholders.

A. Duty based

B. Geographic

C. Social

D. Economic

11) Which of the following is TRUE?

A. Only the presence of a code of ethics in the organization is necessary to meet the U.S. Sentencing Commision’s idea of an effective compliance program.

B. The U.S. Sentencing Commision allows prosecutors to assess the quality of an organization’s compliance program in order to determine appropriate penalties.

C. Fines applied by the U.S. Sentencing Commision have decreased on average since 1990.

D. The 1987 sentencing guidelines mandated incarceration for only the worst offenders.

12) The U.S. sentencing guidelines use a “carrot and stick” approach to managing corporate crime. What is meant by the use of “carrot” and “stick”?

A. The carrot dangles at the end of the stick as an incentive for organizations to behave ethically.

B. The carrot refers to the guidelines as “food for thought” and the stick refers to the punishment if the guidelines are not followed.

C. The carrot refer to incentives in the guidelines for behaving ethically and the stick refers to the punishment if the guidelines are not followed,

D. None of the above.

13) People are rational economic actors motivated solely by self-interest.

A. True

B. False

14) Most people expect fair play in their interactions and will even forgo economic benefits in order to maintain a fair system.

A. True

B. False

15) An organization can be convicted of a crime even if only one employee breaks the law.

A. True

B. False

16) Which of the following is TRUE?

A. Employees tend to be rewarded for engaging in specific ethical behaviors

B. Punishment is an inherently bad practice.

C. Rewards set the tone for what is expected and rewarded in the long term.

D. Rewards are better to control short-run ethical behavior.

17) The Tailhook Scandal is an example of:

A. The ethical Pygmalian effect.

B. Social learning theory.

C. Management focusing too much on the ends rather than the means.

D. Employees ignoring management’s clear message.

18) Which of the following is FALSE?

A. People are less likely to engage in unethical behavior if it it likely to be detected and punished.

B. Other employees are affected by punishment of just one employee.

C. The idea that punishment should be avoided is based on research on rats and small children.

D. People do not care if violators of ethical conduct are punished.

19) As a manager of ABC Corporation, you are in a tough situation. You must send an employee to work with your new client in Europe and Sam is clearly the most qualified candidate. However, ABC Corporation is located in an area where several people of Sam’s race have been violently attacked. You must choose to send Sam or Tonya. What should you do?

A. Automatically send Sam to Europe because he is clearly the most qualified.

B. Ask Sam if he wants to go to Europe and discuss the situation.

C. Automatically send Tonya to Europe without telling Sam he was considered.

D. Assign Sam to a new task and send Tonya to Europe.

20) This driver of engagement, _________, refers to the fact that employees should understand the company’s strategic direction and how their individual efforts play a role in the company’s revenue generating enterprise.

A. Involvement

B. Information sharing

C. Line of sight

D. Rewards and recognition

21) Federal law prohibits discrimination against individuals with specific characteristics. Which of the following characteristics is not on that list (i.e. protected under Federal law)?

A. Sex

B. Pregnancy

C. Religion

D. Mental ability

22) Research has show the best way to encourage ethical behavior is to create an organizational culture that is built to enhance employee engagement.

A. True

B. False

23) Managers play a limited role in increasing engagement and building an ethical culture.

A. True

B. False

24) Because of a family emergency, John was unable to complete a report for his boss. Instead he asks a co-worker to finish it for him and in the morning, John tells his boss that he did the report. Is there anything wrong with John’s action?

A. No, because John had a family emergency and his boss didn’t need the details. The report is done.

B. Yes, because John told a lie to his boss and put his reputation on the line.

C. No, because John’s co-worker only finished what John had started.

D. Yes, because John is indebted to his co-worker now.

25) Despite a terrible disaster, ____________ demonstrated its ability to act swiftly and compassionately for multiple shareholders affected by the chemical leak. The CEO even flew to the site one day after the incident to lend support.

A. Exxon

B. Union Carbide

C. Merck

D. Manville Corporation

26) In a 2002 poll, __________ ranked last on the “who do you trust scale.”

A. Politicians

B. Chief Executive Officers

C. Lawyers

D. Accountants

27) The idea that consumers have the right to safety, right to be heard, right to choose, and the right to be informed came from _____________ in ____________.

A. The Food and Drug Act; 1906

B. John F. Kennedy; 1962

C. Theodore Roosevelt; 1930

D. George W. Bush; 2004

28) According to the Executive Ethical Leadership Reputation Matrix,a/an _________ is an executive characterized as a weak “moral person” and a strong “moral manager.”

A. Unethical leader

B. Ethical leader

C. Ethically neutral leader

D. Hypocrical leader

29) Weak organizational cultures are:

A. Desirable if an organization has many subcultures.

B. Desirable if an organization wants diversity of thought and action.

C. Desirable if an organization wants behavioral consistency.

D. Undesirable in all situations.

30) Why did the U.S. Sentencing Commision begin to focus on the ethical culture of the organization in 2004?

A. Researchers had just recently introduced the idea of an “ethical culture” in 2002.

B. More and more consultants were discussing “ethical culture” in their programs.

C. Prior to the change, organizations used formal programs as “window dressing.”

D. None of these.

31) ___________ have their own agenda and lack and company or professional loyalty.

A. Deserters

B. Misguided cannons

C. Grenades

D. Toxic ammo

32) As an important component of _________’s ethics communication approach, Agent Dewright’s sample ethical dilemmas were emailed to all employees for responses. It is a great way to engage from line employees as well as to communication the company’s strong commitment to ethics.

A. Texas Instruments

B. Scott’s Paper Products

C. USAA

D. Southwest Airlines

33) Research has shown that between ___________ of the information that passes through the grapevine is true.

A. 10 to 30%

B. 30 to 50%

C. 50 to 70%

D. 70 to 90%

34) Fluency in a foreign language assists with verbal communication, but helps little in understanding the culture. .

A. True

B. False

35) Ethical issues are universal and do not vary from culture to culture.

A. True

B. False

36) If we understand how people think and behave in their native environment, we will understand how a particular group will behave in regard to cultural outsiders.

A. True

B. False

37) A country’s sociopolitical environment increases the number of ethical questions a company must deal with.

A. True

B. False

38) The Golden Rule (“do unto others as you would have them do unto you”) appears in the teachings of every major world religion.

A. True

B. False

39) Which of the following is FALSE?

A. Organizations are affected by the expatriate manager’s ability to adjust to the new setting.

B. Organizations are not affected by the expatriate family’s ability to adjust to the new setting.

C. Foreign language proficiency for non-English speakers in English-speaking countries.

D. Cross-cultural training can help an expatriate manager better adjust to the new cultures.

40) When dealing with an individual from a different culture,

A. Negoatiators generally adapt their negotiation style to that of the negotiating partner.

B. American negotiators are the most flexible to their negotiation partner’s behavior.

C. Canadian and Japanese negotiators are the least flexible to their negotiation partner’s behavior.

D. Negotiators generally do not adapt their negotiation behavior to that of the negotiation partner.

41) Which of the following is TRUE?

A. Collectivists tend to prefer mediation because it involves compromise

B. Collectivists tend to prefer adjudication because it is perceived as more fair

C. Collectivists tend to prefer direct manifestations of conflict

D. Collectivists tend to avoid psychological warfare

42) Which of the following is an example of a high power distance country?

A. India

B. United States

C. Israel

D. None of the above

43) _____________ may have good ethical compasses, but they don’t know their corporation’s policies. Without guidance, ethics may not even be a consideration.

A. Loose cannons

B. Grenades

C. Loose ammo

D. Misguided cannons

44) Which of the following is FALSE?

A. The ethics officer typically reports directly to the CEO

B. The ethics officer can also be called “the director of ethics” or “director of internal audit.”

C. The ethics officer is typically a middle-level manager

D. The ethics officer can be hired from inside or outside the firm

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Older 1) According to the authors, ethical behavior is defined as: A. A set of moral principles or values that guide an individual B. Rules of Behavior set by the Federal government C. Principles, norms, and standards agreed upon by society D. None of these 2) The type of language used when describing a situation affects moral awareness A. True B. False 3) There are major differences in levels of moral reasoning between men and women. A. True B. False 4) The _______________ approach to ethical decision making focuses on how people actually make decisions. A. Descriptive B. Illustrative C. Prescriptive D. Regulatory 5) The _________________ states that an ethical decision should maximize benefits to society and minimize harms. A. Theory of cost-benefit analysis B. Principle of efficacy C. Principle of value D. Principle of utility 6 Utilitarianism is an example of teleological) theory. A. True B. False 7) According to a national opinion survey, identify the goal that employees did NOT rank among the top five. A. Good pay B. Respectful treatment C. Honest company communications D. Ethical corporate behavior 8) This driver of engagement, __________, refers to the fact that employees should understand the company’s strategic direction and how their individual efforts play a role in the company’s revenue-generating enterprise. A) Line of sight B) Involvement C) Information sharing D) Rewards and recognition 9)Discarding the few “bad apples” will solve all of the ethical problems within an organization. True False 10) An organization can be convicted of a crime even if only one employee breaks the law. A. True B. False 11) Managers play a limited role in increasing engagement and building an ethical culture. A.True B.False 12) Group norms can cause an “everyone is doing it” mentality. This means: A) People are more likely to recognize issues as “ethical issues.” B) Many individuals will go along with unethical behavior because of a strong need to be accepted. C) Managers cannot blame individual employees for unethical behavior. D) Employees are actively disengaged. 13) In this example of a conflict of interest, ________ conducted a series of off-the-books partnerships that were used to hide the organization’s debt and inflate its stock price. The partnerships were managed by the company’s executives who stood to profit the most from the transactions. A) Merrill Lynch B) Enron C) Citicorp D) Adelphia 14) Which of the following is TRUE? A. Employees tend to be rewarded for engaging in specific ethical behaviors B. Punishment is an inherently bad practice. C. Rewards set the tone for what is expected and rewarded in the long term. D. Rewards are better to control short-run ethical behavior. 15) Which of the following is false? A) Culture can be defined as “collective mental programming.” B) Culture represents different patterns of believing. C) Culture is used to interpret the world. D) Individuals will interpret their experiences in a new culture in terms of that new culture. 16) Which of the following is false? A) Organizations are affected by the expatriate manager’s ability to adjust to the new setting. B) Organizations are not affected by the expatriate family’s ability to adjust to the new setting. C) Foreign language proficiency is more important for non-English speakers in English-speaking countries. D) Cross-cultural training can help an expatriate manager better adjust to the new culture. 17) Which of the following is FALSE? A. Roles reduce a person’s sense of individuality. B. Managers do not have roles as much as their subordinates do. C. People enter organizations in a state of “role readiness.” D. Conflicting role expectations can cause increased incidences of lying 18) The best way to ensure that you are not going to be asked to compromise your values is to clearly communicate what people can expect from you. A.True B.False 19) Which of the following is not an effective way to discipline employees? A) Discipline must be constructive and done in a professional manner. B) Discipline should be done privately. C) Employees should be encouraged to explain their side of the story. D) Discipline should be consistent with what other employees at the same level or position received. 20) In a 2002 poll, _________ ranked last on the “who do you trust scale.” a) Lawyers b) Politicians c) Chief executive officers d) Accountants 21) Which of the following is FALSE? A. People are less likely to engage in unethical behavior if it it likely to be detected and punished. B. Other employees are affected by punishment of just one employee. C. The idea that punishment should be avoided is based on research on rats and small children. D. People do not care if violators of ethical conduct are punished. 22) Federal law prohibits discrimination against individuals with specific characteristics. Which of the following characteristics is not on that list (i.e. protected under Federal law)? A. Sex B. Pregnancy C. Religion D. Mental ability 23) As a manager of ABC Corporation, you are in a tough situation. You must send an employee to work with your new client in Europe and Sam is clearly the most qualified candidate. However, ABC Corporation is located in an area where several people of Sam’s race have been violently attacked. You must choose to send Sam or Tonya. What should you do? A. Automatically send Sam to Europe because he is clearly the most qualified. B. Ask Sam if he wants to go to Europe and discuss the situation. C. Automatically send Tonya to Europe without telling Sam he was considered. D. Assign Sam to a new task and send Tonya to Europe. 24) One of a manager’s most important responsibilities is to bring good people into an organization. A. True B. False 25) Because of a family emergency, John was unable to complete a report for his boss. Instead he asks a co-worker to finish it for him and in the morning, John tells his boss that he did the report. Is there anything wrong with John’s action? A. Yes, because John is indebted to his co-worker now. B. Yes, because John told a lie to his boss and put his reputation on the line. C. No, because John had a family emergency and his boss didn’t need the details. The report is done. D. No, because John’s co-worker only finished what John had started. 26) According to a survey of executives, most respondents would rather lie to an employee about performance than confront them about performance problems. A. True B. False 27) In this example of a conflict of interest, ________ conducted a series of off-the-books partnerships that were used to hide the organization’s debt and inflate its stock price. The partnerships were managed by the company’s executives who stood to profit the most from the transactions. A) Merrill Lynch B) Enron C) Citicorp D) Adelphia 28) In this example of lack of product safety, __________, waited nine years to alert its constomers that their birth control product causes severe pelvic inflammatory disease that may lead to miscarriages or severe birth defects. A. Adelphia B. A.H. Robbins C. Merck D. Johnson & Johnson 29) The idea that consumers have the right to safety, right to be heard, right to choose, and the right to be informed came from _____________ in ____________. A. George W. Bush; 2004 B. John F. Kennedy; 1962 C. The Food and Drug Act; 1906 D. Theodore Roosevelt; 1930 30) According to the Executive Ethical Leadership Reputation Matrix, a/an _________ is an executive characterized as a weak “moral person” and a strong “moral manager.” A. Hypocrical leader B. Ethically neutral leader C. Ethical leader D. Unethical leader 31) The “moral person” component of ethical leadership: A. Demonstrates a reputation for ethical leadership among employees. B. Shows that ethics and values are an important part of a leader’s message. C. Tells employees how the leader is likely to behave. D. Tells employees how the leader expects them to behave. 32) As an important component of _________’s ethics communication approach, Agent Dewright’s sample ethical dilemmas were emailed to all employees for responses. It is a great way to engage from line employees as well as to communication the company’s strong commitment to ethics. A. Southwest Airlines B. USAA C. Scott’s Paper Products D. Texas Instruments 33) ___________ have their own agenda and lack and company or professional loyalty. A. Toxic ammo B. Grenades C. Misguided cannons D. Deserters 34) If we understand how people think and behave in their native environment, we will understand how a particular group will behave in regard to cultural outsiders. A. False B. True 35) Fluency in a foreign language assists with verbal communication, but helps little in understanding the culture. A. True B. False 36) Visitors to another culture will notice things that are important at home but may not be important in the target culture. A. True B. False 37) The Golden Rule (“do unto others as you would have them do unto you”) appears in the teachings of every major world religion. A. True B. False 38) Because of a family emergency, John was unable to complete a report for his boss. Instead, he asks a coworker to finish it for him and in the morning, John tells his boss that he did the report. Is there anything wrong with John’s action? A) No, because John’s coworker only finished what John had started. B) No, because John had a family emergency and his boss don’t need the details. The report is done. C) Yes, because John told a lie to his boss and put his reputation on the line. D) Yes, because John is indebted to his coworker now. 39) The Tailhook scandal is an example of: A) Management focusing too much on the ends rather than the means. B) The ethical Pygmalion effect. C) Social learning theory. D) Employees ignoring management’s clear message. 40) _________ reflects acceptance of inequality and respect for social status and class boundaries A. Low power distance B. High power distance C. Collectivism D. Individualism 41) Which of the following is legal according to the Foreign Corrupt Practices Act (FCPA) passed in 1977? A. Payments to high ranking government officials B. Grease payments to lower-level government officials C. Kickbacks to win overseas contracts D. Bribes to political parties 42) _________ reflects acceptance of inequality and respect for social status and class boundaries A. Individualism B. Collectivism C. Low power distance D. High power distance