You have been hired as the Safety Manager for Ace Distribution Services. Ace has a distribution center that has experienced a significant rise in musculoskeletal disorders (MSD’s). Ace has done nothing to address ergonomic hazards in the work environment. On your first day of work the Facility Manager (your boss) expresses concern over the current status of ergonomic incidents and the cost that is being incurred. He asks what you plan to do about it. How will you respond to him?