a. There are several tools and techniques available to assist in managing project teams. Briefly describe four different tools and techniques used by managers to manage project teams. (8 Marks) b. After an organization identifies and quantifies risks, it must develop an appropriate response to them. Identify four basic response strategies for negative risks. (6 Marks) c. The cost of quality is the cost of conformance plus the cost of non conformance. Explain briefly four major cost categories related to quality. (6 Marks)