The paper is going to start by giving a brief reflection on the agency and its administration. Here the paper will give a background of the administration and the police department. It will discuss the general issues surrounding the agency. The paper will then describe the history of the virtual police agency and a bit about its current situation. The problems and issues facing the agency, it will look at how the department is organized and managed and what changes should be made to address the selected issues and problems. This is important as it will help understand the progress made by the department from its inception.